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Changing The Code
It is extremely important to keep the "C" button fully depressed while removing and re-inserting the code pins. When you have changed the code, and wish to test the lock, insert code and the handle should turn with the minimum of effort. If it does not turn easily something is wrong, most likely a code pin upside down or back to front. Forcing the handle to turn at this stage will result in the lock being damaged and rendered useless.
If in doubt, please contact us for free help and advice.